I handle sales negotiations, and carry sales through from start to finish. I’m responsible for liaising with solicitors, surveyors and lenders, in order to see your sale through to completion as quickly and simply as possible. I’m in overall charge of our happy office on a day-to-day basis, and oversee the roles of the other staff. Crucially, I also deal with enquiries outside office hours: if you have any queries at any point during the sales process, you can rest assured that I am always on the end of the phone to help, even if the office is closed.

I usually work at the reception desk, so I’ll probably be the first person you meet when you come into the office. I deal with buyer and vendor enquiries, arrange viewings, provide viewer feedback, and help people define what it is they’re really looking for in a property. I also support Ailsa in her day-to-day work around the office.

I deal with buyer and vendor enquiries, and support Ailsa and Claire in their own roles. I also work on reception, so if you visit us then, I’ll be your first point of contact.